How ecocoach uses Furo to base customer consulting on real data & transfers optimized storage schedules directly into the EMS

Customer

ecocoach is a Swiss company whose core business is the development of energy management systems (EMS). In addition, the company sells battery storage. Its customer base ranges from single-family and multi-family homes to commercial and industrial businesses and agriculture, with a clear focus on the commercial sector. Our interview partner is Benjamin Schweikart, who heads up sales.

Challenge

The inquiries that come in to ecocoach follow a familiar pattern: on one side, customers want to maximize the self-consumption of their PV system. On the other, it's about tackling load peaks, a cost block that accounts for a significant share of commercial electricity bills.

Many customers come with a PV system already installed or planned and ask whether a storage system can be deployed in an economically viable way. The real problem: before you know what to optimize, you first have to understand where the base load lies and where the load peaks actually arise. Without this data foundation, recommendations are hard to justify in a robust way.

Solution with Furo

ecocoach uses Furo to determine the optimal storage size based on real consumption data and to make a concrete recommendation to the customer. A development project is currently underway with a long-standing existing customer: data from the ecocoach EMS is forwarded to the Furo software via an interface. Furo analyzes this data, simulates the current situation, and derives optimal settings and configurations from it, with the goal of ultimately presenting the customer with a well-founded, individual solution. The ecocoach EMS can then implement the schedules optimized by Furo directly, in order to realize the savings from the planning in real-time operation as well.

Result

By using Furo, ecocoach can no longer just give customers estimates, but back up recommendations with numbers. This fundamentally changes the consulting process: instead of general statements, ecocoach delivers concrete answers about which storage size and system configuration are truly optimal for the respective situation, thereby building trust on the customer side. In operation, ecocoach can draw on Furo's AI forecasts and schedules to run the customer's storage system in multi-use mode.

„Furo helps us very well to show the customer what they need and to back this up with robust figures."